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Dr. Erin Richman

  • Soar to Success — UNF's institutional student success strategy

  • EngageUNF — Experiential learning technology platform, now a graduation requirement

  • myNest — 2024 Slate Icon Award-winning student success portal

  • Next Level Student Success — UNF's student success professional development monthly series

  • Osprey First Summer Pathways — First-year transition program, immersed on campus for 6 weeks in summer

  • UGA NSF STEM Pipeline Grant 

  • FSCJ Downtown Immersion Project — First Florida college embedded in an urban core

  • FSCJ Social Enterprise Incubator Competition

Signature Framework:

The Student Momentum Architecture

Scaling Institutional Excellence through Aligned Systems

Modern higher education requires more than isolated programs; it requires a coherent institutional ecosystem where data, people, and policy intersect to drive student progress."Student Momentum Architecture" is a proven model for building durable infrastructure that advances both student outcomes and institutional performance.

The Four Pillars of Institutional Impact

1. Scalable Hybrid Advising

  • The Challenge: Outdated advising structures often struggle to maintain personalization as enrollment grows and student needs become more complex.

  • The System: A multi-tier hybrid model that integrates centralized foundational support with college-based specialized guidance.

  • Outcome: Improved accessibility, staff efficiency, and a coordinated case-management approach for at-risk populations.

 

2. Integrated Experiential Ecosystems (Engage UNF)

  • The Challenge: High-impact practices (HIPs) are often fragmented across campus, creating "participation gaps" for students without existing networks.

  • The System: A unified platform that centralizes internships, undergraduate research, and community engagement into a single, visible "front door."

  • Outcome: Guaranteed access to experiential learning, stronger workforce readiness, and institutionalized alignment with career pathways.

 

3. Human Infrastructure & Capacity Building (NLSS)

  • The Challenge: Technology alone cannot solve retention; success requires a highly trained, mission-aligned workforce.

  • The System: The Next Level Student Success (NLSS) and Rockstar Advisor programs—leadership-led professional development that fosters a culture of excellence.

  • Outcome: Increased staff retention, cross-unit collaboration, and a "student-first" culture that permeates every touchpoint.

4. Data-Informed Action Architecture

  • The Challenge: Most institutions are "data rich but insight poor," struggling to translate massive datasets into real-time interventions.

  • The System: A strategic architecture that integrates real-time progress monitoring with automated, proactive communication loops between advising and academic leadership.

  • Outcome: Early-alert precision, measurable increases in 4-year graduation rates, and a "visible" student journey.

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